Overview
Thank you for shopping at Fleur de Luxe. We provide premium-quality digital products designed for instant access and seamless use. Please review our Refund & Returns Policy carefully before making a purchase.
By completing an order on our website, you agree to the terms outlined below.
Digital Product Nature
All items available at Fleur de Luxe are digital and delivered electronically. No physical items are shipped. Access to products is typically provided immediately after purchase.
No Returns or Exchanges
Due to the non-returnable nature of digital products, we do not offer returns or exchanges. Once a product has been purchased and accessed, the sale is considered final.
Refund Eligibility
Refunds may only be considered under the following exceptional circumstances:
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The product has a confirmed technical issue that prevents access or usability.
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A duplicate purchase of the same item was made accidentally.
Any refund requests must include sufficient proof of the issue and may require verification.
Approval of refunds is at the sole discretion of Fleur de Luxe.
Non-Refundable Situations
Refunds will not be issued in the following cases:
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Change of mind after purchase
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Incompatibility with devices or software not listed in product requirements
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Failure to download or access the product due to personal technical limitations
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Claims after the product has been downloaded or used
Delivery of Digital Products
Upon successful payment, products are delivered via direct download or hosted platform access. Delivery times may vary due to technical factors but usually occur instantly.
Policy Updates
Fleur de Luxe reserves the right to update or modify this policy at any time without prior notice. Continued use of our website constitutes acceptance of any changes.
Agreement
By purchasing any product from Fleur de Luxe, you acknowledge that you have read, understood, and agreed to this Refund & Returns Policy.